Peak shipping season — Black Friday, Cyber Monday (BFCM), and the December holiday rush — can make or break your year. Here's how to prepare your shipping operations.

Planning Ahead

Stock up on packaging: Order shipping labels, mailers, and boxes well in advance from third-party suppliers. Supply chains get stretched during peak season.
Update product dimensions: Use Product AI to ensure all your SKUs have accurate dimensions before the rush. This prevents checkout rate surprises and billing surprises.

Multi-Carrier Flexibility

During busy season, having multiple carrier options is critical:

Pack Network (Aramex) — Your standard parcel workhorse for most eCommerce orders
Pack Freight (TNT) — For heavy/bulky items that need special handling
Pack Priority (Aramex Priority) — When customers need expedited delivery
MyPost Business — Connect your own Australia Post account

When one carrier is at capacity or delayed, you can switch to another. Pack compares rates across all enabled carriers so you can pick the right option for each order.

Product AI During Peak

Product AI automatically estimates dimensions for new products. During BFCM when you might be adding new SKUs quickly:

Product AI estimates dimensions from product title and category
You confirm or adjust the estimates
Accurate dimensions mean accurate checkout quotes and fewer billing surprises

During the Rush

Batch booking: Use batch booking to process multiple orders at once during high-volume periods
Monitor carrier performance: Keep an eye on delivery times and switch carriers if delays occur
Communicate with customers: Set realistic delivery expectations during peak periods

Post-BFCM

Check for any billing discrepancies and resolve early